Guy Kirkwood from Sutherland discusses robotics and how it will impact shared service and GBS operations in Poland and beyond. https://www.youtube.com/watch?v=8OFpQGXbTb8.
The age of robots and automation is about to become the norm for everyday living. Innovations already in use range from Apple’s personal assistant, Siri, to robot vacuum cleaners that learn the layout of our homes and clean up while we’re out at work. But will this revolution transform the... read more →
Outsource Magazine published a series of posts dedicated to Robotic Process Automation (RPA). Read more about how various players in Outsourcing and RPA fields perceives robotic technology and answer following questions: 1. What are the primary obstacles to the widespread adoption of robotic process automation? 2. What will be the... read more →
Agreement extends use of Blue Prism robotic automation software as part of key strategic customer service and quality initiatives. Blue Prism, the leading developer of robotic automation software, announced today that npower, a leading UK energy company and part of the RWE Group, has signed a multi-year, multi-million dollar contract... read more →
It is now cheaper to employ a software robot in the cloud than a human being on Earth. We can imagine the graph that shows these two lines crossing. Economists will point at it and marvel. Journalists will wring their hands. It is historic. Is this the year of the... read more →
by DATAMARK on December 23, 2013 in Outsourcing News Check out the first three trends that will shape the BPO industry in 2014. 1. Pioneers and new entrants gain traction in the robotic process automation/autonomics space. Automated systems, such as forms classification and data capture, have been around for years,... read more →
Outsource Magazine reports on how Robotic Process Automation (RPA) may revolutionise the BPO industry. The next big thing predicted for the BPO industry in 2014 is Robotic Process Automation or RPA. Robotic Process Automation is the next wave of innovation and will dramatically change the way business and BPO service... read more →