Since 2015, NEOOPS has automated hundreds of processes. In general, only a minority of them could be automated fully as some steps require human decision or manual completion.
NEOOPS has experienced that lots of banks face these challenges during their automation journey. Processes are complex and often require subjective judgmental call made by people. Those interruptions in the automated processes cause delays that can impact not only cost but customer experience too.
You can read more about the topic in our post on Blue Prism blog.
The webinar will be held on Wednesday, July 15th at 10 am EST (4 pm CET).
In our webinar you will learn how to speed up banking transactions and give customer-facing agents a guidance in cross-selling efforts. With the right tools, humans and digital workers can function in harmony. TrustPortal allows Blue Prism to seamlessly switch from human to digital processing and vice versa. This seamless process saves time and ensures that customers are getting the personalized service they need. Blue Prism together with TrustPortal can significantly increase the scope of automation.
We have invited Jakub Durovec, RPA Technical Architect in Societe General Group, to share his experience and how TrustPortal helped his bank to improve the front office operations.
Zdenek Kabatek and Martin Hanton, NEOOPS’s senior developers, will walk you through the success stories from the banking industry, show the TrustPortal demo and explain all the key features.
In case your question is not answered during the webinar, you will get the response offline. All participants will get relevant materials after the webinar.
If you have questions regarding the webinar, email us at info@neoops.com.
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